AI chatbots are an effective tool for engaging potential customers, even outside business hours. For example, when a customer visits a website at night, a chatbot can instantly greet them, ask a few basic questions, and provide useful resources. If the customer shows interest, the chatbot can collect their information and pass it on to the team for follow up.

What AI Chatbots Can Do:

• 24/7 customer support: Chatbots provide immediate responses at any time, ensuring customers are never left waiting.
• Personalized interactions: They offer tailored recommendations and answers based on customer preferences or past behavior.
• Multi-channel integration: Chatbots can operate across various platforms, such as websites, social media and messaging apps, enhancing reach.

By managing routine tasks efficiently, AI chatbots help improve customer experience and boost lead generation efforts.